Departmental activities tend to expand with no knowledge of what is occurring in other areas, resulting in redundant and oftentimes conflicting procedures and processes. Before computerization it really didn't matter much as each department was responsible for its own paperwork. But when departments begin to share information it can become a real problem. This problem is no more apparent anywhere than in our health care industries and government offices, and we all know what kind of mess they've created. So in many ways we are conducting business in much the same way it was done fifty years ago. Computers have just provided many of us with a method to 'speed up the mess'.
One of the main outcomes of strategic planning is to eliminate duplication of information. Charts mapping the sharing of data between departments, not only identifies redundancies, but it provides the solution of how to end it once and for all.