Wednesday, December 18, 2013
Several years ago, I suggested to a supervisor who was in charge of a half-a-dozing stores, that she train her store managers to audit their own stores, and she just about busted a gut laughing. I really thought she was going to have a seizure. I could swear the lady had tears in her eyes. The owner shook his head as if to validate her reaction.
As she gained her composure, she sputtered, “Why, that’s the most ridiculous thing I ever heard in my life. If they know what they have in their store, they can cover up shortages.”
I waited for the laughter to subside, and the entire room had settled down, then I simply said, “How do they know what to order?”